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Airtel launches enterprise hub, a one-stop digital self-care portal for enterprise customers

November 18, 2019
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Bharti Airtel has announced the launch of Enterprise Hub - a one stop digital platform offering self-care services to its enterprise and small and medium business (SMB) customers.

The portal will offer a host of convenient self-care features on a single interface like view, download and pay bills online, view payment history, complete account management, TDS certificate uploads, access customised summary reports and much more.

Enterprise Hub will make processing simpler for customers, enabling them to manage their time better as they get a host of their unique connectivity needs addressed real-time.  As enterprise customers increasingly access self-care services, Airtel will also be able to optimise its service teams to increase their productivity and time management to improvise the delivery of customer support.

Commenting on the development, Ajay Chitkara, CEO and director, Airtel business said, “As part of our digital journey, we are excited to launch our latest digital innovation - Enterprise Hub, a portal offering a unified interface for a suite of self-care services for business customers. We have designed and developed the portal after spending extensive time researching customer needs and understanding their requirements for a time efficient yet simple and easy one-stop platform offering customer support. We invite all our customers to experience the portal and enjoy seamless self-service along with our state-of-the-art network.”

Enterprise Hub services will be available to enterprise and SMB customers of Airtel postpaid to begin with and will soon be rolled out for other products and services.

 
 
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