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Total penalty of Rs 26.1 million imposed on telecom operators between December 2017 and June 2018

July 26, 2019
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According to the telecom ministry, a total penalty worth Rs 26.1 million was enforced on various telecom operators for failing to meet the quality of service parameters over the three quarters between December 2017 and June 2018.

The penalty has been imposed on the basis of a new rule implemented by the Telecom Regulatory Authority of India (TRAI) with effect from October 1, 2017.

As per the data released by the ministry in the parliament, Vodafone has faced the highest penalty worth Rs 15.6 million followed by Rs 5 million on Aircel, Rs 2.95 million on Tata Teleservices Limited and Rs 1.3 million each on BSNL and Telenor between the quarter ended (QE) December 2017 and QE June 2018.

Meanwhile, the telecom ministry stated that all service providers were largely complying with the benchmark for all parameters in all licensed service areas as per TRAI’s quarterly performance monitoring report for cellular services for the QE September 2018. However, non-compliance was noticed in Idea Cellular’s network in 15 telecom circles, Tata Teleservices in 18 circles, Vodafone in 5 circles, Airtel and BSNL in three circles each and Reliance Jio in one circle. For fixed-line connections, Airtel was found non-compliant to quality of service norms in 11 telecom circles, Tata Teleservices in nine circles and MTNL in two circles.


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