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mGage India wins two awards at the Messaging and SMS World Awards 2017

December 07, 2017
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mGage India bagged the awards for being the best short messaging service (SMS) provider in customer service and having the best SMS application program interface (API) at the Messaging and SMS World Awards 2017.

mGage India’s unique SMS service offerings allow enterprises to deliver professional & high-quality assistance to their customers before, during and after a purchase. The solution enables automated service updates during the engagement with consumer customers, thereby reducing customer complaints and increasing customer satisfaction. Further the organization benefits from a streamlined lead management process and significant savings in its call centre operations.

One of the most common and more often crucial challenges faced by marketers is the inability to track the return on investment (ROI) of their promotional/transactional SMS campaigns. In general messaging campaigns, businesses do not gain insight into who read or clicked and interacted with their SMS communications. mGage India’s Smart Links SMS API solves the above challenges and a lot more by providing end-to-end analytics on the SMS campaigns, generation of dynamic trackable links per mobile number and hyper-personalized retargeting by a simple API integration at the customer’s application end.

Commenting on the win, Jay Sheth – Chief Executive Officer, mGage India said, “We are very excited to win not one, but two awards at this prestigious forum. These awards are a great testimony to our commitment to innovation and excellence. On behalf of our team, I would like to thank our customers for their continuous patronage, and for trusting us with their mission critical interactions with their consumer audiences.”





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