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Interview with Vishal Khare, Director Enterprise and Government Business, Citrix India Subcontinent

May 19, 2016
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In an interaction with tele.net Vishal Khare, Director Enterprise and Government Business, Citrix India Subcontinent, talks about the key benefits of desktop virualisation, the current trends witnessed in this regard in India and the key market drivers. Excerpts…

What are the key advantages of desktop virtualisation?

Due to consumerization of IT, organizations have been scouting for ways to enhance data accessibility without sacrificing security, efficiency and manageability. Additionally, with employees wanting to work on devices of their own choice and comfort, desktop virtualization is one such disruptive technology that has proven effective in meeting the requirements of both these influence groups. Some of its inherent benefits include:

  • Consumerisation of IT: With the adoption of desktop virtualization, employees are beginning to bring their own devices to work, thus increasing productivity and efficiency. With factors such as IT is becoming increasingly consumerized and businesses operating in a heterogeneous mobile environment, CIOs are looking to adopt technologies such as desktop virtualization to maximize the full potential of a consumerized workforce.
  • Reduced costs: On the operational efficiency front, desktop virtualization has the ability to significantly reduce operating expenses by centralizing desktop maintenance and reducing desk-side support needs. Acute downward pressure on capital and operational expenditure is now driving adoption of Desktop Virtualization. Desktop virtualization is giving the organisations the ability to extend the life of their devices and delay the refresh cycle. In addition to this, Citrix, through its strong ecosystem comprising of partners and vendors along with its breakthrough innovations has managed to make the cost of adoption of desktop virtualization comparable to that of a physical desktop.
  • Information Security: With security being one of the most important facets across organizations,Virtual desktops are a great way to manage and control where critical data flows in the organization. This allows your data to remain secure in the data center with no transactions happening at the end point devices. All the user sees and accesses is the image of the application on his device. There is also an increasing concern over compliance, driven by a growing desire to prevent data loss and more stringent data access requirements driven by increasingly sophisticated auditors.
  • Enabling mobility: Executives travelling to different locations and wishing to access information remotely can enjoy benefits of doing so in a secure manner. Since all the data is moved to a centralized location, it can be delivered to any device at any time.This has been useful with many of our banking and pharmaceutical customers.
  • Improved Productivity: The flexibility offered by desktop virtualization results in greater productivity as employees enjoy the benefit of working anytime, anywhere, from any place on the device of their choice.

What are the current trends in the Indian desktop virtualisation market?

Desktop virtualisation has progressed from being a niche technology adopted by innovative organisations to a mainstream technology customers are adopting across verticals, to enable their employees to experience mobile workstyles. The virtualisation market in India has been growing steadily over the past few years and being readily adopted by businesses of all sizes. As per IDC data it is estimated that the VDI market in India will grow at a CAGR of 37.8 percent to $32.14 million by 2017.

Most organizations have realized the potential of technology as business enabler, and they prefer to work with an end-to-end solution provider than a point product sale vendor. Thus, businesses offering several solutions with a strong value proposition enjoy a competitive advantage over those offering only a few.

What are some of the company’s current offerings?

Citrix Enterprise Mobility Management (EMM) solutions empower employees to work from anywhere while providing full security, granular control and an uncompromised user experience. Only Citrix helps delivering all the apps users need for true mobility – including mobile, SaaS, web, and Windows apps – all in an integrated, industry leading solution. Below are the technologies that are offered by Citrix to empower mobility and collaboration:

XenMobile: Manage and secure mobile, web and SaaS apps on mobile devices. It delivers complete enterprise mobility management (EMM)—mobile device management, mobile application management and enterprise-grade productivity apps—in one comprehensive solution. XenMobile enhances the user experience on BYO or corporate devices without compromising security

XenApp: Mobilizes and secures Windows apps on any device. Citrix XenApp, the industry-leading solution for virtual application delivery, provides Windows apps as secure mobile services. By centralizing control and security, IT can mobilize the business while reducing costs.

XenDesktop: Securely deliver virtual Windows desktops and apps on any device. Citrix XenDesktop enables IT to mobilize the business, while reducing costs by centralizing control and security. Incorporating the full power of XenApp, XenDesktop can deliver full desktops or just apps to any device.

ShareFile: Share and sync corporate data securely from any location. It is a secure enterprise file sync and sharing service that meets the mobility and collaboration needs of users and the data security requirements of the enterprise.

Which enterprise vertical constitutes the majority of the company’s customer portfolio? What are the some of the new segments that the company is likely to venture into in the near future?

Currently, verticals like BFSI, Telco, Govt, PSU, Manufacturing and retail constitute the major portion of the company’s portfolio. The new sub-segments which are emerging for us include New Payment Banks, Smart City projects and a few areas in Core Telco projects.

What will be the key drivers for desktop virtualisation in India in the coming years?

  • Consumerisation of IT is driving the need to have an agile IT infrastructure where employees have the freedom to choose their own devices and applications without violating compliance requirements of an organization. VDI enables mobility trends such as BYOD and enterprise mobility to be possible across all industry verticals
  • VDI eliminates the need for powerful processors, large hard drives for storage, and constant system updates and therefore consumes very less power. With thin clients, not only does this cost get cut down significantly, but it also enables organizations to contribute towards green computing and claim benefits for reducing carbon footprint.
  • While giving access to corporate applications and data, IT needs to not only prevent data loss but also ensure confidentiality and compliance. By centralizing resources in the data center, VDI lets IT manage and secure Windows applications and associated data more simply and effectively in a single location, rather than thousands of different locations.

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