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Vodafone Plc. signs managed services deal with Amdocs

August 07, 2013
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Vodafone Plc. has signed a five-year global managed services deal with Amdocs.

Following the deal, Amdocs will deploy its software applications to manage Vodafone’s customer care and billing services. In addition, Amdocs will provide application development, operations and maintenance services.

As per the managed services deal, Amdocs is required to set up a dedicated shared service and development centre for Vodafone. The facility will be used for servicing Vodafone’s customers in markets such as Germany, U.K. and the Netherlands.

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